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I called hoping they could fix a plumbing issue at my son's college apartment. Michael came, but couldn't proceed due to liability issues requiring the owner's management team. Despite assessing the situation without charge, Michael was professional and understanding. This showed their trustworthiness, even though we didn't end up using their services. Thank you, Michael, for your hospitality and understanding.

Rotor-matic was able to get my problem solved and serviced in under 24 hours. Charlie was an excellent technician! He took the time to explain everything to me, answered all of my questions with great detail, and allowed me to observe while he worked. He then explained what we can do moving forward to keep our main line from backing up and said Rotor-matic would happily come once a year for routine maintenance.

We were referred to them to help us fix a drainage issue in our new residence, and they were very polite, timely, and knowledgeable. They were able to help us the same day and they kindly explained the issue to me in a way I could understand. I’m happy to use them again if an issue arises.

Super nice employee thoroughly examined all basement plumbing for blockages as washing machine and kitchen sink drains were backing up. Found the clog, cleaned it out and was on his way. He took the time to explain everything he was doing, was polite and efficient. Cleaned up and put everything back in place. We will definitely call them next time we have a similar problem.

The team at Rotor-Matic was outstanding in resolving my issues! They were able to respond in very quick fashion even on a Sunday! Zayden contacted me twice on Sunday morning to give me updates on his arrival time. Zayden was able to diagnose and correct the problem very efficiently. He was incredibly professional, and gave great tips on how to better keep kitchen drain line free. I highly recommend Rotor-Matic and will use them in the future if needed. Thank you!

My main sewer line was clogged. Initially used another plumber to do a clean out. Long story short they said I needed a new main line at a cost of around 15k. Rotomatic was referred to me by a friend. Charlie came out within 2 hours of contact. He worked hard to clean the line and let me know a new mainline was not needed. Professional, courteous and knowledgeable. Very highly recommended. Thanks again Charlie!

I can’t say enough great things about them. Our sewer was clogged and backed up into our basement. It was a holiday weekend and they came out quickly. My husband was at work and i had no idea what i was doing. Charlie was very helpful and explained everything and took care of the problem. I will definitely use them again if anything comes up. Thanks again!!!

Our foundation drain clogged, causing basement flooding in February. A neighbor recommended Rotor-Matic. They promptly identified a collapsed drain pipe that couldn't handle major flow. Charlie used a pipe camera to show the issue, and Jason, the owner, replaced the pipe between snowstorms. Rotor-Matic is responsible, reliable, and fully equipped.

My main sewer line was severely clogged, causing water to flood into my basement and upper bathroom—a nightmare situation. In a panic, I called the first company that appeared in my search. Jason, the owner, assured me I made the right choice because they have a high-pressure water system to clear clogs and arrived promptly. Charlie quickly assessed and resolved the issue. I can't praise Charlie and the company enough for their swift and effective response. Highly recommended!

I've used this company several times for both my business and home. They are consistently friendly and professional, with unbeatable prices and phenomenal service. They ensure the job is done right the first time and don't leave until it's complete. Unlike others, Rotormatic is honest and reliable—unlike Crisafull Bros, whose warranty proved to be just a gimmick, leading to callbacks. Rotormatic's integrity shines through in every job they do for me.